Simple Mobile My Account

3.8
12.1K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Manage your Simple Mobile service anywhere, at any time. Download the Simple Mobile My Account app today and never worry about how to refill again.

This app also measures the network quality during calls in your service area based on your location. This allows Simple Mobile to continually work towards improving your call reception and network quality.

Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Manage your Reserve
• Enroll in Auto-Refill
• Use a Widget to check your Data Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards
• Refill for a Guest
• Find nearby Dealer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.

Not a Simple Mobile customer?
Join today! Visit www.simplemobile.com to learn more.

Simple Mobile from TracFone, a Verizon Company
Updated on
Apr 10, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
12K reviews
Jamie Hamilton
April 15, 2024
Only good thing I have experienced with this app/company is the cheaper side of phone service. Literally ANYTHING you click on the app directs you to "contact customer support for assistance". So irritating! Been a customer for over 5 years and struggle every single time I want to re-up/pay for the month a few days in advance. Do better.
1 person found this review helpful
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Bill A
March 13, 2024
I'd like to report an issue with both the app and website. I have a single active line on my account, and after I remove it then try to add it back to the same account later, it's failing. It sends a verification code to my phone to be added, I enter it correctly, but it's showing an error message "Device code verification is pending". I tried it several different times including with my friend's phone, unfortunately customer service couldn't help, so please try to fix it.
128 people found this review helpful
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fuzzarifik
October 26, 2020
The app is just as frustrating as the Simple Mobile service provider, if that's possible. You are required to login every time you open it as if you had just downloaded it. Half the time it won't recognize the password entered, even if it is correct. Then will keep asking for login for everything you try to do in the app. Accessing My Rewards section is nearly impossible and once you get in, it will keep booting you back to Dashboard and login. Shop phones, add data and other options are hidden.
1,165 people found this review helpful
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What's new

Improvements to app stability and updates.