My Total by Verizon
4.6star
16.4K reviews
1M+
Downloads
Everyone
info
About this app
Introducing the new My Total by Verizon App! Now, you can manage your Total by Verizon Account anywhere, at any time. Download the My Total by Verizon app today and live beyond expectations.
This app also measures the network quality during calls in your service area based on your location. This allows Total Wireless to continually work towards improving your call reception and network quality.
Additional Features:
• Purchase Service Plans
• Add a Service Plan with a PIN Card
• View Service End Date
• Manage Reserve
• Notification Inbox
• Enroll in Auto-Refill
• Use a Widget to track your Data Usage
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards and PayPal
• Enroll in Rewards, and get rewarded for every transaction
• And More!
Not a Total by Verizon customer? Switch now! visit
http://www.totalbyverizon.com/
This app also measures the network quality during calls in your service area based on your location. This allows Total Wireless to continually work towards improving your call reception and network quality.
Additional Features:
• Purchase Service Plans
• Add a Service Plan with a PIN Card
• View Service End Date
• Manage Reserve
• Notification Inbox
• Enroll in Auto-Refill
• Use a Widget to track your Data Usage
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards and PayPal
• Enroll in Rewards, and get rewarded for every transaction
• And More!
Not a Total by Verizon customer? Switch now! visit
http://www.totalbyverizon.com/
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.5
16.2K reviews
Wren Bell
- Flag inappropriate
February 3, 2024
They messed up my account details when I signed up on the app so I no longer have access to my phone number. You can only verify using either your pin (don't have), email (they put in the wrong email), or sms text (my phone doesn't have service). They refuse to work with you and help. Customer service is horrible. App also won't let you press the continue button unless you stop your adblocker btw
96 people found this review helpful
Total Wireless
February 3, 2024
Hi, Wren Bell. We're sorry if you're having hard time with our app. If you need assistance, kindly chat with us via this link https://www.totalbyverizon.com/support/contact-us. You may also text HELP to 611611 to use our self-service menu. We're open Mondays to Sundays from 08:00 AM to 11:45 PM EST. Thank you. ^Kyrah
Nathan Obery
- Flag inappropriate
February 14, 2021
I happen to like totalwireless for the plans and coverage. Unfortunately there app needs work. It works good until I really need it. It gives me the same error "invalid response" over and over and it is infuriating. The worst part is that even their webpage is the same.I am so close to switching. Choose totalwireless with caution. They don't try to scam you or constantly try to sell you something which I appreciate, but like I said I'm so close to paying more money for a better service provider
381 people found this review helpful
Total Wireless
February 14, 2021
Hi Nathan Obery. We sincerely apologize for the trouble this has caused you. Allow us to make things right for you. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611. We will do our best to rectify these issues. ^Jupiter
Travis L
- Flag inappropriate
- Show review history
February 25, 2022
Been using this service for years. Somethings wrong now. It's being slow. I don't have a connection. Yet I have service. Its not my phone. It matches up with others reviews recently. To be exact, looking at the app, I was maxed out on my data. But your service says 10gb high speed then 2g after. Well it's not working at all when I'm maxed out on the data. And yes I have 2 service days left. Nothing of that sort.
602 people found this review helpful
Total Wireless
February 25, 2022
Hi Travis L. We're sorry to hear it. Allow us to take a closer look into what's going on and ensure a resolution for you. Please copy this link http://bit.ly/2lFFpmo and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the keyword HELP to 611611. ^Frank
What's new
Adds ability to activate your Total by Verizon device.
Improves performance while navigating in and out of account dashboard.
Security and Privacy Improvements.
Improves performance while navigating in and out of account dashboard.
Security and Privacy Improvements.
